FAQs & Terms and Conditions*
Privacy Policy and Security
Life As Arts LLC follows current PCI standards and does not collect personal information other than to process your order or if you willing select to subscribe to the update newsletters. You may unsubscribe from the update newsletter at any time. All correspondence including emails and phone calls will be documented to insure best service for our collectors.
Shipping Policy
The primary shipping carrier will be insured and tracked USPS delivery. A non-refundable 15 USD processing and handling fee will be applied to all orders. This does not include shipping of the item. The shipping fee should automatically be calculated during checkout. Art collectors address will be inputted at the time of checkout. Delivery times at time of order are estimates please allow for some variance from times quoted. We reserve the right to cancel an order if we determine it cannot be shipped out in a safe and due manner for example to a remote or politically unstable environment or if it would violate laws in the receiving destination.
​
International Shoppers: Please note that there may be additional customs fees and/or VAT tax collected by your country for delivery. These fees are set by your government and I am unable to predict these for you here. Moreover, I cannot legally mark merchandise “as gifts" shipping through this website. I hope that you will enjoy your original and unique masterpiece art in spite of this additional expense.
In the rare case an artwork is damaged in transit, we have it fully covered.
You must notify us within three (2) days of receipt of package of any damage, or if you believe the work is not as advertised, please check the work as soon as you receive it and inform us of any issues. Simply email us at lifeisartcass@gmail.com with the information. Please email photos of damage to the artwork and corresponding packaging. You be refunded in full without having to wait for the insurance claim. Insurance is valid for the time the artwork is in transit only.
Refunds and Returns
In-person events: We accept undamaged/unaltered items in original packaging for a full refund on the individual piece until 1-hour before the close of the same day of the event.
​
Online orders: We want you to love the newest masterpiece added to your collection. After you get your art home and if you do not fall in love with it or simply change your mind, no worries. We accept undamaged/unaltered items for a refund on the individual piece price not including processing or shipping fees or taxes on such fees. You will need to pay for the return shipping costs including mail carrier insurance and tracking. Follow the steps bellow for a refund.
-
You have 30 days from the time you receive the art piece to decide if you would like to return it.
-
You will need to send the artwork returned via a trackable and insured shipping carrier, and the tracking information must be provided to Life As Arts LLC. Simply email us at lifeisartcass@gmail.com with the information.
-
All you need to do is re-package the work in the original packaging it came in and send it back with the carrier. Or choose another carrier and use their packaging.
-
Upon processing your return, we will issue a refund on your purchase.
FAIR USE POLICY
In-person Events: No more than two returns will be accepted per a person/individual or party per an event.
Online orders:
-
Fair use policy is designed to ensure you get an artwork you love, and one that fits your space at home or work. With that in mind Life As Arts LLC will allow a customer to return up to two (2) artworks without additional restocking charge within a six month period. Additional returns will require a 20% fee charged on the piece's sales price called a restock processing fee.
Copyright Notice
COPYRIGHT words do not appear on actual artwork
SIGNED by the artist
Copyright of purchased artwork, artwork listed for sale, or artwork displayed in the gallery including all rights of reproduction in any form, are held by the artist, Cassandra H. Wiese or Life As Arts LLC depending on the individual piece. Purchasing collectors are only obtaining the physical piece of art.
*Life As Arts LLC reserves the right to amend or make changes to the policies above.
